The importance of Information Security Training and Awareness

The importance of Information Security Training and Awareness

The success of your business partly depends on how your employees handle private and confidential information. If this is not the case, then your busi

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The success of your business partly depends on how your employees handle private and confidential information. If this is not the case, then your business is facing a bigger threat in losing very vital data to the wrong hands or you could also suffer noncompliance to several rules and regulations that have been put in place.

Some of the reasons why training and awareness is important are highlighted below.

Compliance with regulatory requirements

More and more governing rules are being put in place that have training and awareness campaigns within the company as a requirement. Some of the issues being addressed by these regulations include the frequency of the training, effectiveness, methods of training and assessing the outcome. A good regulatory training should look at how your organization interprets the application of security and privacy laws.

Gaining customer confidence and contentment

It is very critical that your employees treat your current and prospective client’s security and privacy with uttermost respect. Their business activities and information should be handled confidentially. Clients want to be assured that their personally identifiable information (PII) is responsibly handled and safeguarded. You should train your employees on methods of collecting, using and storing this PII.

Published policies compliance

As a business establishment, you have an obligation to follow your set information security and privacy guidelines. It would be pointless to have these rules and yet you are not observing them as an organization. The senior managers should set a good example of following these guidelines to the letter.

Due diligence

This is basically ensuring that that the management shows their commitment to securing sensitive company assets such as client information and complying with legal and agreed commitments. When an organization fails to do its due diligence, the Director risks facing serious conviction and heavy penalties.

Business credibility

A good reputation is a sure way of achieving business success. It is earned and should be maintained and continuously improved. An organization should endeavour to ensure that all confidential business information is protected and secured and cannot be tampered with in any way. You can also gain a credible reputation by the level of involvement in Corporate Social


You also need to have good crisis management measures in place so that should you find your organization in a compromising situation, then you are able to contain the situation before it blows up.

Being accountable

When an employee knows that their performance is being benchmarked against specific set standards, they are more likely to be effective in carrying out their duties. Employees not only risk their career by mishandling the information security poorly, but they are risk facing legal action against them when disgruntled clients file law suits against corporates. Such legal actions ensure that organizations are answerable to any kind of mismanagement of their systems and are henceforth keen policies and practices of information security and privacy.

As a means of sensitizing employees and other business stakeholders about your policies on information security and privacy, consider the habit of using awareness acknowledgements within your business organization.